Award: Police Hero Honour Roll
Service:  Kingston Police
Year: 2023

A victim of Richard Joyce, a serial kidnapper accused of sexual assault and murder in the 1990s, met Sergeant Melanie Jefferies in 2011 when they reported their experience. For 20 years, the victim was committed to keeping her kidnapping a secret, convinced that no one would believe her, however her disclosure to Sergeant Melanie Jefferies rerouted her life and recovery and she now puts her pain to purpose, speaking publicly to empower others.   

In 2022, the victim got word that Joyce was seeking escorted passes out of prison. The victim was concerned and reached out to Sergeant Jefferies, who was incredibly supportive and listened attentively to their concerns. She went beyond her role by personally calling them to provide advice and support. Sergeant Jefferies even offered to attend the parole board hearing, eleven years after she worked diligently to achieve a conviction.

Throughout the process, Sergeant Jefferies made herself available to talk with the victim and provide emotional support whenever it was needed. Sergeant Jefferies is the epitome of a professional. Her honour, integrity, commitment, and service to victims of crime is rare.